Contact Information

Contact Information

Got a question or comment? We are always happy to hear from you.

For product warranty returns, please contact us first to discuss your situation and, if necessary, receive a return authorization number.

Reach us by phone at:


Reach us by mail at:

W. L. Gore & Associates Ltd.
Simpson Parkway
Kirkton Campus
West Lothian
EH54 7BH

Contact us Online

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Quick Answers

What is "wet out"?
This is when it feels like your outerwear is leaking, even when it’s not. If this occurs, it means your GORE-TEX® garment’s durable water repellent - or DWR - treatment needs restoring. Read more about restoring water repellency.

What if I have a specific question about my GORE-TEX® garment?
Start by reading our FAQ section. Chances are you’ll find the answer there. If not, call or email us. We’ll be happy to help.

Where can I find GORE-TEX® products?
Click here for a list of stores and online retailers who sell GORE-TEX® garments, accessories and footwear.

Visit the FAQ section for more helpful answers.